"When Sunrise Software, the countries leading supplier of helpdesk software needed a speaker at their sales conference, it was us that they turned to on more than one occasion."

 

Helpdesks

Helpdesk's are on the increase. It seems like every company has one. But whilst one company’s helpdesk will be staffed by a small group of super heroes ready to leap into action at the drop of a virtual hat – other helpdesks.. well, they’re just a “desk” really.

We've had extensive experience setting up, and developing helpdesks. We know what works. We know what doesn’t.At SoundHaven™ Limited we've had experience setting up, and developing helpdesks. We know what works. We know what doesn’t.

Further more we’ve set up all kinds of helpdesks, not just IT helpdesks, but small teams of people who are first point of contact into any kind of department and are responsible for fielding and managing queries.

When Sunrise Software, the countries leading supplier of helpdesk software needed a speaker at their sales conference, it was us that they turned to on more than one occasion.

Previous Helpdesk clients include:-

  • The Royal Bank of Scotland (both IT and their Accounts department)
  • The Chelsea & Westminster Hospital
  • Sunrise Software (manufacturers of the UK’s leading brand of Helpdesk software)

Contact us today to see how we can help you revitalise your flagging helpdesk, or help you create your own mean, keen, helpdesk machine.

 

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